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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of A J

A J

November 4, 2025

5  out of  5
rating by A J
"I cannot tell you how much Bev at Chris Winkelmann's State Farm office has helped us through really rough times, giving the best quotes and holding our hand through all of our insurance needs. She makes you feel safe, secure and like family."
We responded:
"Thank you so much for sharing your experience with Bev at our office. It's wonderful to hear how she has been able to support you through challenging times and provide the assistance you needed. We truly appreciate your kind words and are delighted to know that you feel safe and secure with us. Your feedback means a lot to our team."
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Dean Profio

November 2, 2025

5  out of  5
rating by Dean Profio
"This office is exceptional! Dawn is extremely kind, helpful and knowledgeable!"
We responded:
"Thank you, Dean, for sharing your positive experience with our office. It's wonderful to hear that Dawn's kindness, helpfulness, and knowledge made such a great impression. We truly appreciate your feedback and are delighted to know that we could meet your expectations. Your support means a lot to us!"
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kevin sigler

November 2, 2025

5  out of  5
rating by kevin sigler
"Excellent customer service. Dawn is phenomenal!"
We responded:
"Thank you, Kevin, for your wonderful feedback. It's great to hear that you had an excellent experience with our team. Dawn will be delighted to know she made such a positive impact. We appreciate your support and look forward to continuing to serve you."
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Joey Quirino

October 24, 2025

5  out of  5
rating by Joey Quirino
"Dawn is a hard worker! She helped me to the best of her ability! Great insurance place!"
We responded:
"Thank you, Joey, for sharing your positive experience with us! We're delighted to hear that Dawn was able to assist you effectively. Your feedback is greatly appreciated, and we're glad to know you consider us a great insurance place. If there's anything else we can do for you, please let us know."
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Brandon Rush

October 21, 2025

5  out of  5
rating by Brandon Rush
"Dawn was very helpful and compassionate! A great agency for auto insurance."
We responded:
"Thank you, Brandon, for sharing your positive experience with us. It's wonderful to hear that Dawn was able to assist you with such care and compassion. We truly appreciate your feedback and are delighted to know that you find our agency a great choice for auto insurance. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Teana Pollard

October 8, 2025

5  out of  5
rating by Teana Pollard
"Zane was very helpful & save me money on my car insurance immediately. I had to add a car & he still got lower then half price of insurance. He kept checking on me to make sure that everything was switched over proper and I got everything in the mail. Very good worker. Thanks for the help."
We responded:
"Thank you for sharing your experience with us. It's great to hear that Zane was able to assist you effectively and help you save on your car insurance. Ensuring everything was switched over properly and that you received all necessary documents is important to us, and we're glad Zane was there to support you throughout the process. Your feedback is greatly appreciated."
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amelia rudnicki

September 19, 2025

5  out of  5
rating by amelia rudnicki
"dawn is the best"
We responded:
"Thank you for your wonderful feedback! It's great to hear that Dawn has made such a positive impression. We appreciate you taking the time to share your experience and look forward to continuing to serve your insurance needs."
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Andrew Clough

September 19, 2025

5  out of  5
rating by Andrew Clough
"I've been insured with State Farm for 20+ years. So far, my experience has been fantastic... Bev Leoce, from Chris Winkelmans office in North Royalton is the absolute best!! She is so nice and easy to work with! Bev provides great customer service to every client. She goes above and beyond to help her clients, and make sure everything is taken care of. I don't know what I would do without Bev Leoce. She treats you like family and will help to answer and solve any issues you may have, whether it's and issue with your house, or lining up a mechanic for a broken down vehicle. Bev Leoce is the best!!! I recommend speaking to Bev if you want great services, and to feel like you're working with family. She won't disappoint! Thanks Bev, for all that you do!! Andy Clough"
We responded:
"Thank you for taking the time to leave a review, and we greatly appreciate your kind words and recommendation! We're thrilled to hear that you had a positive experience with us and found our team to be so amazing."
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Vincent Malone

August 19, 2025

5  out of  5
rating by Vincent Malone
"Beverly Leoce is amazing to work with. She is easy to talk to, incredibly knowledgeable to any question I may have, and always super friendly!"
We responded:
"Thank you, Vincent, for sharing your experience with Beverly. It's wonderful to hear that she has been so helpful and friendly in addressing your questions. Your feedback is greatly appreciated, and we're glad to know that Beverly has made a positive impact on your experience with us."
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Payton Ziemski

August 14, 2025

5  out of  5
rating by Payton Ziemski
"Everyone I talk to here is so kind. Beverly is the most kind agent I have ever talked to, very genuine people!"
We responded:
"Thank you, Payton, for sharing your positive experience with us. It's wonderful to hear that Beverly and the team have made such a great impression. We're committed to providing genuine and kind service to all our customers. Your feedback is greatly appreciated!"
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Nora Profio

August 10, 2025

5  out of  5
rating by Nora Profio
"I called this office on Monday with some questions regarding my policies. Dawn was awesome! She was so helpful, knowledgeable and efficient! I love her!!!"
We responded:
"Thank you for sharing your experience, Nora. It's wonderful to hear that Dawn was able to assist you so effectively. We take pride in providing knowledgeable and efficient service, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out. "
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Maureen and Rick Gentile

August 1, 2025

5  out of  5
rating by Maureen and Rick Gentile
"Beverly and Gina have been great resources and appreciate all their assistance. Knowledgeable, friendly and helpful!"
We responded:
"Thank you, Maureen and Rick, for sharing your positive experience with Beverly and Gina. It's wonderful to hear that their knowledge, friendliness, and helpfulness made a difference for you. Your feedback is greatly appreciated."
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Lauren Heinz

August 1, 2025

5  out of  5
rating by Lauren Heinz
"This agency goes above and beyond for their customers!"
We responded:
"Thank you, Lauren, for sharing your positive experience with our agency. We're delighted to hear that our efforts to go above and beyond have made a difference for you. Your feedback is greatly appreciated and motivates us to continue providing exceptional service."
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Caitlyn Basil

July 31, 2025

5  out of  5
rating by Caitlyn Basil
"I recently worked with Danny to set up my insurance policy, and I couldn’t be happier with the experience. He was incredibly knowledgeable, patient, and made sure I understood all my options without ever feeling pressured. Danny took the time to tailor a plan that fit my needs and budget perfectly."
We responded:
"Thank you, Caitlyn, for sharing your experience with us. It's wonderful to hear that Danny was able to assist you so effectively in setting up your insurance policy. We aim to provide knowledgeable and patient service, ensuring our clients feel informed and comfortable with their choices. Your feedback is greatly appreciated, and we're glad to have met your needs and budget."
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daniel heinz

July 31, 2025

5  out of  5
rating by daniel heinz
"Bev and Gina are amazing! They run a truly professional and caring agency. From start to finish, they made everything smooth, clear, and stress-free. You can tell they genuinely care about their clients and go above and beyond to help. Highly recommend!"
We responded:
"Thank you, Daniel, for sharing your experience with Bev and Gina. It's wonderful to hear that they provided such a professional and caring service, making everything smooth and stress-free for you. Your recommendation means a lot, and we're glad to know they went above and beyond to assist you."
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Nikki Comer

July 31, 2025

5  out of  5
rating by Nikki Comer
"They are very helpful and friendly. I had no contact with them prior to filing a claim, since my account was assigned to them upon my agent's retirement. I really appreciated their help in getting my claim settled."
We responded:
"Thank you, Nikki, for sharing your experience. We're glad to hear that our team was able to assist you effectively with your claim. It's important to us that our customers feel supported, especially during transitions like these. If there's anything more we can do for you, please let us know. Your feedback is greatly appreciated."
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Kyle Nagy

July 14, 2025

5  out of  5
rating by Kyle Nagy
"Such a wonderful office. I've used them all of my life as my parents used them as well! Never any issues, and are very responsive and helpful when working with the few claims I've had. Always a pleasure, and Bev is the best!!"
We responded:
"Thank you, Kyle, for sharing your experience with us. It's great to hear that our office has been a reliable choice for your family over the years. We're pleased to know that our team, especially Bev, has been responsive and helpful with your claims. Your feedback is truly appreciated, and we're glad to have you as part of our community."
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Grayson

July 10, 2025

5  out of  5
rating by Grayson
"Dawn and Bev are absolutely amazing! They are so kind, helpful and very knowledgeable! I highly recommend this office!"
We responded:
"Thank you, Grayson, for sharing your experience with Dawn and Bev. It's wonderful to hear that their kindness, helpfulness, and knowledge made such a positive impact. Your recommendation means a lot to us, and we're grateful for your support."
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Kyle Kaselonis

July 8, 2025

5  out of  5
rating by Kyle Kaselonis
"Bev and Dawn are always so friendly and efficient!"
We responded:
"Thank you, Kyle, for sharing your positive experience with Bev and Dawn. It's wonderful to hear that their friendly and efficient service made such a great impression. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Dominic Evancho

June 20, 2025

5  out of  5
rating by Dominic Evancho
"I’ve had a very positive experience with State Farm. The entire team is professional, knowledgeable, and always willing to go the extra mile to help. The staff made the process smooth and stress-free from start to finish. Highly recommend this office for anyone looking for quality service and reliable insurance coverage."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that our team was able to provide you with professional and knowledgeable service. We strive to make the process as smooth and stress-free as possible, and your recommendation means a lot to us. We're glad to have been able to assist you with your insurance needs."
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Samantha Navicky

June 18, 2025

5  out of  5
rating by Samantha Navicky
"Dawn was so helpful and very kind! I would recommend this office"
We responded:
"Thank you, Samantha, for sharing your experience! It's wonderful to hear that Dawn was helpful and kind during your interaction. We appreciate your feedback and are glad to have provided you with a positive experience. If there's anything else we can assist you with, please let us know."
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Andrea Carroll

June 18, 2025

5  out of  5
rating by Andrea Carroll
"This office is absolutely amazing!! Beverly is so knowledgeable and easy to work with. Chris is also. This office has saved me so much money over the past year/ two."
We responded:
"Thank you, Andrea, for sharing your wonderful experience with our office. It's fantastic to hear that Beverly and Chris have been able to assist you effectively and help you save money. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can do for you, please let us know."
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Beverly Leoce

June 12, 2025

5  out of  5
rating by Beverly Leoce
"Great team"
We responded:
"Thank you, Beverly, for your wonderful feedback. It's fantastic to hear that you had a great experience with our team. We truly appreciate your support and look forward to continuing to serve your insurance needs."
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Reggy Smith

June 6, 2025

5  out of  5
rating by Reggy Smith
"I was help by Dawn and been working with Gina for months now … they are the most amazing two partners to have … I love State Farm"
We responded:
"Thank you, Reggy, for sharing your experience with us. It's wonderful to hear that Dawn and Gina have been such valuable partners for you. Your kind words and appreciation mean a lot, and we're delighted to know you love being with State Farm. Your feedback inspires us to continue providing excellent service."
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Don Barrett

June 6, 2025

5  out of  5
rating by Don Barrett
"This is an amazing group and always very responsive! Dawn is an awesome person to have help!"
We responded:
"Thank you for sharing your experience, Don! It's fantastic to hear that Andrew was able to assist you so efficiently with your home and car insurance. We appreciate your feedback and are delighted to know you had such a positive experience!"